Frequently Asked Questions

Frequently Asked Questions (FAQ) for Conference Attendees

Q: When and where will the CASC conference be held this year?
A: The annual CASC conference will be held at the Riverside Convention Center, October 23-24, 2017 with a pre-conference on Sunday, October 22.


Q: Is the conference really being held on a Monday and Tuesday?
A: Yes! Last year's conference was so well attended, that we decided duplicate it this year! Instead of taking up one of your weekend days, why not start your week with some professional development!


Q: When will registration be open?
A: Early bird registration will open April 1 and end August 31.


Q: Are there any special hotel accommodations for the conference?
A: Yes! CASC has negotiated special rates at two hotels for your convenience. Please visit our Accommodations/Directions page for details on reservations, parking, etc.



Q: What is the cost for parking at the venue?
A: Nothing!
CASC is picking up the tab for parking as long as you mention you are there for the CASC Conference. The entrance to our parking area is off of Third Street. Plefase refer to the Directions page for more information.


Q: Does my registration fee include a membership with CASC?
A: No.


Q: I am not a member of CASC; can I still attend the conference?
A: Absolutely! You can either join CASC and enjoy the discounted member rate or register at the non-member rate. The choice is yours!


Q: Are there discounts available for conference registration?
A: Registration rates are being purposely kept low to help all attend (even if their school is not paying for them to do so.) However, if there are 10 or more of you coming from one district, please contact us as special group rates are available.


Q: Are there discounts for attending more than one day?
A: Yes! Attend both days for more savings. Please go to the registration page of our website for further details.


Q: What types of payment are accepted for conference registration?
A: CASC accepts Visa, MasterCard, Discover and American Express. Checks are also welcome!


Q: Can I use a purchase order?
A: Yes - purchase orders are accepted! Please fill out a registration form and submit it to the appropriate person at your site for purchase order processing. A $20 processing fee will be added to the purchase order total for those wishing to use this option. Purchase orders must be received by October 10, 2017. This fee is per purchase order and NOT per person.


Q: How do I register?
A: The fastest way to register is online. Registrations may also be faxed to (909) 693-5101 or mailed to CASC, P.O. Box 1647, Duarte, CA 91009-4647.


Q: What are the conference hours for each day?
A: Registration begins at 7:00 a.m. and conference activities are set to begin at 8:00 a.m. on both Monday and Tuesday. Sessions are scheduled to end no later than 5:00 p.m. on both days.


Q: What if I can’t make it to the conference once I’ve registered?
A: Conference registrations are transferable to others. Please contact our customer service department at customerservice@schoolcounselor-ca.org and we will be happy to make the substitution for you. Unfortunately, completed registrations are non-refundable.


Q: How can I obtain a duplicate receipt?
A: Please contact our customer service department at customerservice@schoolcounselor-ca.org or by calling (909) 815-5222.