Frequently Asked Questions
Frequently Asked Questions (FAQ) for Conference Attendees
Q: When and where will the CASC conference be held this year?
A: The 2nd annual Northern California CASC conference will be held at the DoubleTree Hotel Sacramento, February 4, 2019.
Q: Is the conference really being held on a Monday?
A: Yes! Last year's conference was so well attended, that we decided to duplicate it this year! Instead of taking up one of your weekend days, why not start your week with some professional development! The conference is February 4th.
Q: When will registration be open?
A: Early bird registration will open November 1 and end December 31.
Q: Are there any special hotel accommodations for the conference?
A: Yes! CASC has negotiated special rates at the hotel for your convenience. Please visit our Accommodations/Directions page for details on reservations, parking, etc.
Q: What is the cost of parking at the venue?
A: CASC has negotiated a discounted rate of $5 day (or overnight) parking fee at the DoubleTree.
Q: Does my registration fee include a membership with CASC?
A: No.
Q: I am not a member of CASC; can I still attend the conference?
Q: Are there discounts available for conference registration?
A: Registration rates are being purposely kept low to help all attend (even if their school is not paying for them to do so.) However, if there are 10 or more of you coming from one district, please contact us as special group rates are available.
Q: What types of payment are accepted for conference registration?
A: CASC accepts Visa, MasterCard, Discover and American Express. Checks are also welcome!
Q: Can I use a purchase order?
A: Yes - purchase orders are accepted! Please fill out a registration form and submit it to the appropriate person at your site for purchase order processing. A $20 processing fee will be added to the purchase order total for those wishing to use this option. Purchase orders must be received by January 15, 2019. This fee is per purchase order and NOT per person. Please note: Purchase Requisitions will not be accepted.
Q: How do I register?
A: The fastest way to register is online. Registrations may also be faxed to (909) 693-5101 or mailed to CASC, 3602 Inland Empire Blvd, Suite B-205, Ontario, CA 91764
Q: What are the conference hours?
A: Registration begins at 7:00 a.m. and conference activities are set to begin at 8:00 a.m. on Monday. Sessions are scheduled to end no later than 5:00 p.m.
Q: What if I can’t make it to the conference once I’ve registered?
A: Conference registrations are transferable to others. Please contact our customer service department at customerservice@schoolcounselor-ca.org and we will be happy to make the substitution for you. Unfortunately, completed registrations are non-refundable.
Q: How can I obtain a duplicate receipt?
A: Please contact our customer service department at customerservice@schoolcounselor-ca.org or by calling (909) 815-5222.